swarnaabha.com has a friendly return and refund policy to ensure your online purchase is free of stress. We offer "100% Buyer Protection Program" for our valued customers. We are always with you, before your purchase and after your purchase. We are not perfect but we have ensured hard that our refund/return policies do not bring any ugly surprises to you post your purchase.
What is Swarn Aabha’s Return Policy?
Our "100% Buyer Protection Program" allows for easy returns and refunds for:
- Products which you received in "Damaged/Defective/Broken" condition.
- Products not as per description on the website.
- Products which you may not like for quality related issues.
All the products must be returned in the original condition they were received in along with any bills and labels. Please register your dispute within 7 days of receipt of the product.
After the reviews your return request, you will receive an e-mail with instructions on resolution or return of your item. Please allow us three days to respond to your return request and provide instructions on returning your item. We recommend using an online traceable courier service for returning your items.
When will I be refunded and where?
We can refund you when the receipt of the item back from you or the online tracking shows as delivered to the address. Remember that items have to be returned to us directly by you. We will credit the amount back to you within 15 working days (does not include Saturdays, Sundays and Bank Holidays).
Except for Payment on Delivery Transaction, refund, if any, shall be made at the same Issuing Bank from where Transaction Price was received. Refunds shall only be made in Indian Rupees and shall be equivalent to the Transaction Price received.
How are items packaged?
All items are carefully packaged as to avoid any form of damage.
If you have any questions about this Policy, please feel free to Contact Us through our Website.